When creating a Portfolio account, you must either create a new Adobe ID or log in with an existing Adobe ID. If you encounter any issues, such as forgetting your Adobe/Portfolio account email address, resetting your password, losing access to the email, or typos in your email, we recommend following the steps outlined here:
If you continue to experience problems, you will need to contact Adobe Customer Care to recover your account: https://helpx.adobe.com/contact.html
⚠️ Note: If you cannot remember the email address associated with your Portfolio account, we cannot provide it for security and privacy reasons. In such cases, you will need to try to remember or retrieve the email address yourself or create a new Portfolio account with a different email address.