Clearing your browser cache

This guide explains how to clear your cache in our supported browsers. If you contact Adobe Portfolio's support team about certain issues, we may recommend clearing your cache as a solution to the issue at hand.

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Chrome

Windows

1. Click the menu icon in the top-right corner.
2. Select History
3. Click Clear browsing data
4. Set Obliterate the following items from to the beginning of time
5. Check Cached images and files
6. Click Clear browsing data
7. Close and restart Chrome for the clearing to take full effect

Mac

1. Click Chrome
2. Select Clear Browsing Data
3. Set Obliterate the following items from to the beginning of time
4. Check Cached images and files
5. Click Clear browsing data
6. Close and restart Chrome for the clearing to take full effect

For more help with clearing Chrome's cache, visit Google's documentation.

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Firefox

Windows

1. Click the menu icon in the top-right corner
2. Select Select Options
3. Click the Advanced icon, then click Network
4. Under Cached Web Content click Clear Now
5. Close and restart Firefox for the clearing to take full effect

Mac

1. Click the menu icon in the top-right corner
2. Select Preferences
3. Click the Advanced icon, then click Network
4. Under Cached Web Content click Clear Now
5. Close and restart Firefox for the clearing to take full effect.

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Safari

1. Click Safari
2. Select Preferences
3. In the Privacy tab, click Remove All Website Data
4. Close and restart Safari for the clearing to take full effect.