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  1. Adobe Portfolio Knowledgebase & FAQ
  2. Account, plans, and billing

Account, plans, and billing

Manage your Adobe account, switch accounts, and handle plans, billing, cancellations, and refunds.

Switching accounts

  • Troubleshoot a stalled or failed migration
  • What happens to your site during a migration
  • Migrate your account - overview
  • Move from one Personal Adobe ID to another
  • Move a school account to a Personal account
  • Move from a Business profile to a Personal account
See all 7 articles

Account management

  • Change your account email address
  • Recover access to your account
  • Create a portfolio under an Enterprise ID
  • Leave an organization (Enterprise and Business IDs)

Plans and pricing

  • Adobe Portfolio pricing and plans
  • Portfolio and Creative Cloud - what's included
  • Student and teacher pricing

Billing

  • Update payment information
  • View billing history and invoices

Cancelling and refunds

  • Reactivate a lapsed account and restore your site
  • What happens to your site after you cancel
  • Request a refund
  • Cancel your subscription

Privacy and legal

  • GDPR and Adobe Portfolio
  • Add a cookie banner