While you can't have a subfolder while using a custom domain on Portfolio (like mydomain.com/files), you can utilize a subdomain (like files.mydomain.com) instead by adjusting your DNS settings. Setting up a subdomain is similar to setting up a root domain but varies by domain provider.
Note: you do not need to change nameservers. Please keep those pointing to your default nameservers. You only need access to your DNS settings.
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Steps for setting up custom domain
1. You will need to locate the IP addresses you need to remap your domain name:
- Go to Settings in the left-hand panel
- Click Domain Name
- Click Connect your Domain Name
- Copy the two provided IP addresses
2. Change your DNS Settings
- Log into your domain provider's portal
- Go to DNS settings
- Add the following four (4) A Records
|
Record Type |
Host/Name |
Value |
|
A |
subdomain |
IP address 1 |
|
A |
www.subdomain |
IP address 1 |
|
A |
subdomain |
IP address 2 |
|
A |
www.subdomain |
IP address 2 |
3. Connect Domain Name by entering the domain name and hitting 'Apply'
Note:
- Remove any A Records/CNAMES that are not pointing to your provided IP addresses
- Remove all CAA Records
- It usually takes about 24/48 hours for everything to transfer over once the DNS settings are changed and the mapping is complete.
- DO NOT remove & re-enter your custom domain name within Adobe Portfolio Settings more than five times. This will cause a delay in generating a SSL Certificate and will prevent you from re-adding your custom domain for one week.
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Below are links to DNS-related articles for a few popular domain host services. Should you encounter issues regarding how to adjust A Records and other DNS settings, these will be a great first step to getting them solved!
FAQ Links to Common Hosts:
-Namecheap