If you already have a custom domain registered, you'll first need to point your URL to your Portfolio. To do this, you must modify your domain's DNS settings. This step will be done through your DNS provider, not through Portfolio. Completing this is a bit different for each service, but it will likely consist of:
- Modify the default A record for your host name (yoururl.com). The A record should be set to the IP addresses listed in your Portfolio Settings.
- Modify the A record for your "www" subdomain (www.yoururl.com). This A record should also be set to the IP addresses listed in your Portfolio Settings
(A Record stands for "Address Record." This is a type of DNS record that can be used to point your domain name to a static IP address.)
*PLEASE NOTE: We provide you with two IP addresses in your website settings. The second IP address is an alternate, and not all DNS providers support two.
This is what a correct DNS set up looks like (will vary depending on what DNS provider you choose)
-Finally, enter your Custom Domain in the Portfolio editor, in Settings --> Domain Name. Enter your Custom Domain and click "Apply". *Please enter the root domain (without www in front).
*PLEASE NOTE: When you connect a custom domain to your site, you're changing its DNS (Domain Name System) settings. These changes can take anywhere between 24 and 72 hours to start working properly. Domain providers refer to this waiting period as "propagation time," or the time it takes for changes to update throughout the web.
Additionally, below are links to DNS-related articles for a few popular domain host services. Should you encounter issues regarding how to adjust A Records and other DNS settings, these will be a great first step to getting them solved!
FAQ Links to Common Hosts: